Last updated: 29 September 2024
Welcome to
Sky Top Automotive (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website located at
skytopautomotive.com.au (the “Website”) and our services. By accessing or using our Website and services, you agree to be bound by these Terms and Conditions.
1. Acceptance of Terms
By accessing and using our Website and services, you acknowledge that you have read, understood, and agree to comply with these Terms and Conditions and our
Privacy Policy.
2. Services Offered
Sky Top Automotive provides a range of automotive services, including but not limited to:
- Vehicle Maintenance and Repair
- Engine Diagnostics and Tuning
- Brake and Suspension Services
- Oil Change and Fluid Services
- Tire Services
- Transmission Repair Major Service
- Air Conditioning and Heating Repair
- Exhaust System Services
- Battery Testing and Replacement
- Pre-Purchase Vehicle Inspection
- Fleet Maintenance Services
- Towing Services
All services are subject to availability and may change without notice.
3. Appointments and Cancellations
- Scheduling: Appointments can be made online, by phone, or in person.
- Confirmation: We will confirm your appointment via email or phone.
- Cancellation Policy: Please provide at least 24 hours’ notice if you need to cancel or reschedule your appointment.
- No-Show Policy: Failure to attend a scheduled appointment without prior notice may result in a cancellation fee.
4. Pricing and Payments
- Estimates: All price estimates provided are based on the information available at the time and may change upon further inspection.
- Payment Terms: Payment is due upon completion of services unless alternative arrangements have been made in advance.
- Payment Methods: We accept cash, EFTPOS, and major credit cards including Visa and Mastercard.
- Taxes and Fees: All prices are inclusive of applicable taxes unless stated otherwise.
5. Warranties and Guarantees
We stand behind the quality of our work and offer a
12-month or 20,000 km warranty on parts and labor for all repair services. This warranty covers defects in workmanship and materials but does not include:
- Normal wear and tear.
- Damage caused by misuse, neglect, accidents, or modifications.
- Repairs performed by unauthorized third parties after our service.
6. Customer Responsibilities
- Accurate Information: You agree to provide accurate and complete information about your vehicle and its condition.
- Vehicle Condition: Ensure your vehicle is in a safe condition when delivered to us, free from hazardous materials.
- Personal Belongings: Remove all personal belongings from your vehicle before service. We are not responsible for lost or stolen items.
7. Limitation of Liability
To the maximum extent permitted by law, Sky Top Automotive shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or related to your use of our services.
8. Intellectual Property Rights
All content on our Website, including text, graphics, logos, and images, is the property of Sky Top Automotive or its content suppliers and is protected by intellectual property laws. Unauthorized use of this content is prohibited.
9. Third-Party Links
Our Website may contain links to third-party websites or services that are not owned or controlled by Sky Top Automotive. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Australia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Australia.
11. Changes to These Terms
We reserve the right to modify or replace these Terms and Conditions at any time. Any changes will be effective immediately upon posting the updated Terms on the Website. Your continued use of the Website and our services after any such changes constitutes your acceptance of the new Terms.
12. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us:
